Returns policy

Damaged item

The last thing we want is for you to be stuck with a damaged item. It may be possible Though rare, it’s possible that the garment was mislabeled. If it arrives to you damaged, then ​please take a picture of the damage and get in touch with us within a week’s time. To get a return, send your request to sales@harperbilliardleague.com, noting the order number and include all images.

Wrong item

Though rare, it’s possible for you to receive the wrong item. The item may have been intended for a different customer, the printed image doesn’t match your selection, or maybe the style/color/brand is wrong because the garment was mislabeled. If you receive a wrong item, then ​please take pictures of all the items in your order and get in touch with us within a week’s time. Contact us at sales@harperbilliardleague.com, noting the order number and include all images.

Wrong size

If you’re unhappy with the size you’ve received, first check that the size stated on the garment matches the size stated on the sizing chart. Though rare, it’s possible that the garment was mislabeled.

Otherwise, we are not responsible for replacing items do not fit. So please check the item’s size chart before placing the order.

Order never arrived

If your order didn’t arrive, be sure to let us know! First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost. If the shipping address was correct, get in touch with us at ​sales@harperbilliardleague.com, noting your order number. We’ll see what can be done.

Fulfillment and Shipping

Once your order is placed, it takes about 2-5 days to fulfill (print) the order. Estimated shipping delivery times:

  • USA: 3-5 business days
  • Canada: 5-10 business days